Job Description
Join our dynamic IT team as a Night Shift Support Specialist in San Antonio! This contract role offers flexible hours while providing critical technical support to enterprise clients. Enjoy premium compensation and a collaborative environment focused on innovation. Perfect for tech professionals seeking non-traditional schedules with competitive pay and growth opportunities.
Responsibilities
- Provide remote and on-site technical support for enterprise hardware/software systems
- Monitor and resolve network security incidents during off-peak hours
- Document troubleshooting procedures and knowledge base articles
- Collaborate with cross-functional teams for seamless system maintenance
- Perform system backups and disaster recovery testing
- Manage user access permissions and account configurations
Qualifications
- 3+ years of IT support experience with Windows/Linux environments
- CompTIA Network+ or Security+ certification required
- Experience with ticketing systems (ServiceNow/Jira)
- Strong knowledge of cloud infrastructure (AWS/Azure)
- Ability to work independently during night shift hours
- Valid Texas driver's license for occasional on-site visits