Job Description
Launch Your Tech Career in San Antonio with a Competitive Contract Opportunity!
We are looking for a motivated Junior IT Support Specialist to join our dynamic team on a contract basis. This role is perfect for entry-level professionals eager to gain hands-on experience in a fast-paced corporate environment. You will be the first point of contact for technical assistance, ensuring our team remains productive and connected.
Why Apply?
- Hands-on Experience: Work directly with senior engineers to solve real-world IT challenges.
- Flexible Schedule: Enjoy the benefits of contract work with the potential for extension.
- Growth Potential: A stepping stone into a full-time career in Information Technology.
If you are a tech-savvy problem solver ready to make an impact, we want to hear from you.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network connectivity issues.
- Assist in the deployment, configuration, and maintenance of desktop computers, laptops, and peripherals.
- Manage and maintain IT inventory, including asset tagging and tracking.
- Document all support tickets, resolutions, and technical procedures in our helpdesk system.
- Conduct routine system updates and security patching under supervision.
- Collaborate with the IT team to optimize office technology workflows.
- Screen, route, and respond to incoming email and phone inquiries professionally.
Qualifications
- High school diploma or equivalent; Associate degree in Information Technology, Computer Science, or related field preferred.
- Basic understanding of Microsoft Office Suite (Word, Excel, Outlook) and operating systems (Windows 10/11, macOS).
- Familiarity with networking concepts, including IP addressing and basic troubleshooting.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Excellent verbal and written communication skills to interact with diverse stakeholders.
- Must be authorized to work in the United States.
- Ability to lift and carry equipment up to 50 lbs as needed for hardware setup.