Job Description
Are you an ambitious graduate looking to break into the tech industry? Nexus Digital Solutions is seeking a motivated Junior IT Support Specialist for a high-impact contract opportunity in the heart of Denver, Colorado.
As a rapidly growing tech firm, we value fresh perspectives and eagerness to learn. This contract role offers a fantastic platform to apply your academic knowledge while working alongside seasoned professionals in a dynamic environment. If you are detail-oriented and eager to solve problems, we want to hear from you.
Why Apply?
- Competitive hourly rate ($20 - $25/hr).
- Exposure to modern enterprise infrastructure.
- Flexible remote/hybrid work options.
Don't miss your chance to launch your career in Denver's booming tech scene. Apply today to join Nexus Digital Solutions!
Responsibilities
- Provide first-level technical support to employees via phone and email, troubleshooting hardware and software issues.
- Assist in the setup, configuration, and maintenance of workstations, printers, and network devices.
- Monitor system performance and respond to alerts to ensure minimal downtime.
- Conduct inventory audits of IT equipment and software licenses.
- Create and update technical documentation and standard operating procedures (SOPs).
- Collaborate with the senior engineering team to identify process improvements.
Qualifications
- Associate degree in Computer Science, Information Technology, or related field (or equivalent work experience).
- Familiarity with operating systems such as Windows 10/11 and basic knowledge of Linux/Mac.
- Understanding of networking concepts (IP addressing, DNS, DHCP) is a plus.
- Strong customer service orientation and excellent communication skills.
- Ability to work independently and manage time effectively in a contract setting.
- Current authorization to work in the United States.