Job Description
Launch your tech career with TechNova Solutions! We're seeking motivated Junior IT Support Specialists for immediate contract roles in San Jose. No prior experience required – we provide comprehensive training and mentorship to help you thrive in a dynamic environment. Join our team to gain hands-on experience with cutting-edge technology while supporting enterprise clients in Silicon Valley.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with device setup, configuration, and troubleshooting for employees
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior engineers on complex problem-solving
- Conduct routine system maintenance and updates
- Deliver clear technical guidance to non-technical staff
Qualifications
- High school diploma or equivalent (college students encouraged)
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and professionalism
- CompTIA A+ certification preferred but not required
- Valid California driver's license (for occasional site visits)