Job Description
Join our dynamic team as an IT Support Specialist in El Paso, TX! We're seeking tech-savvy professionals to provide exceptional support in a fast-paced environment. Enjoy weekly pay, flexible scheduling, and the opportunity to work with cutting-edge technologies. Perfect for contractors seeking immediate income without long-term commitments.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and troubleshoot network equipment
- Manage user accounts and system permissions via Active Directory
- Document technical procedures and maintain support tickets
- Collaborate with vendors for hardware/software procurement
- Conduct system backups and disaster recovery drills
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of IT support experience in Windows/macOS environments
- CompTIA A+ or Network+ certification required
- Proficiency in Active Directory, VPNs, and cloud services (AWS/Azure)
- Strong troubleshooting skills for network connectivity issues
- Excellent communication and customer service abilities
- Valid driver's license and reliable transportation
- Ability to work flexible hours including occasional weekends