Job Description
Join our dynamic team as an IT Support Specialist in the heart of San Jose's tech hub. This contract role offers weekly pay and immediate start for qualified professionals. You'll provide essential technical support to a fast-paced startup environment, ensuring seamless operations while gaining exposure to cutting-edge technologies.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Manage user accounts, permissions, and security protocols
- Diagnose and resolve complex system issues via remote and onsite support
- Deploy and configure workstations, laptops, and mobile devices
- Document technical procedures and maintain asset inventory
- Collaborate with vendors for hardware procurement and service contracts
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows OS, Active Directory, and cloud platforms (AWS/Azure)
- Strong troubleshooting skills with network diagnostics tools
- Excellent communication abilities for both technical and non-technical audiences
- Experience with ITIL processes and service desk operations
- Valid California driver's license for occasional onsite visits