Job Description
Join our dynamic team at TechFlow Solutions as an IT Support Specialist! This immediate contract opportunity offers competitive compensation and the chance to work with cutting-edge technology. We're seeking a highly skilled professional to provide exceptional technical support to our clients in the San Antonio area. If you're ready to hit the ground running and make an immediate impact, apply today!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Deploy and configure workstations, laptops, and mobile devices
- Monitor system performance and troubleshoot complex IT problems
- Document IT processes and maintain accurate service records
- Collaborate with cross-functional teams to resolve escalated issues
- Implement security protocols and maintain compliance standards
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of IT support experience in enterprise environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows OS, Active Directory, and cloud services (Azure/O365)
- Strong analytical skills and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Valid Texas driver's license and reliable transportation
- Must pass background check and drug screening