Job Description
Are you ready to launch your career in a dynamic corporate environment?
Ohio Tech Solutions is seeking a motivated and enthusiastic Entry-Level Customer Service Representative to join our growing team on a temporary basis. This is an excellent opportunity for individuals looking to gain hands-on experience in administrative support and client relations in the heart of Ohio.
We offer a competitive hourly rate, flexible scheduling, and a supportive team culture. If you are a reliable self-starter with a passion for helping others, we want to hear from you.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00)
- Hands-on training for career growth
- Flexible temporary schedule
- Opportunity for permanent placement
Don't miss this chance to kickstart your professional journey in Columbus, Ohio. Apply today!
Responsibilities
- Customer Interaction: Manage inbound and outbound calls and emails to resolve customer inquiries with a focus on satisfaction.
- Issue Resolution: Troubleshoot basic account issues and provide accurate information regarding our products and services.
- Data Entry: Maintain and update customer records and databases with high levels of accuracy and attention to detail.
- Administrative Support: Assist the team with daily clerical tasks, including filing, scanning, and organizing documents.
- Communication: Act as the primary point of contact for clients, ensuring a professional and friendly tone at all times.
- Feedback Collection: Gather customer feedback and report trends to the management team.
Qualifications
- Education: High school diploma or GED required; Associateās degree preferred.
- Experience: No prior professional experience required; previous internship or volunteer work is a plus.
- Skills: Strong computer proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Communication: Excellent verbal and written communication skills with a customer-first attitude.
- Reliability: Must be punctual, dependable, and able to work in a fast-paced environment.
- Adaptability: Willingness to learn new processes and adapt to changing priorities.