Job Description
Launch your tech career with this exciting contract opportunity in Phoenix! TechSolutions Inc. seeks a motivated Entry-Level IT Support Specialist to join our dynamic team for a 6-month engagement. Gain hands-on experience while providing critical technical support to our growing client base. This role offers flexible hours and the chance to build professional IT skills in a collaborative environment.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Assist with network connectivity and security protocols
- Document technical procedures and maintain service tickets
- Collaborate with senior technicians on complex issues
- Train users on new technology implementations
- Support cloud-based applications and data backup systems
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic knowledge of Windows/macOS operating systems
- Strong troubleshooting and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to work independently and manage time effectively
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation