Job Description
Join InnovateTech Solutions as an Entry-Level IT Support Specialist in Fort Worth! This 6-month contract role offers hands-on experience in a dynamic tech environment. You'll provide essential technical support to our growing client base while receiving mentorship from industry professionals. Perfect for recent graduates or career changers looking to launch their IT careers in one of Texas' most vibrant tech hubs.
Responsibilities
- Diagnose and resolve hardware/software issues for corporate clients
- Install, configure, and maintain desktop/laptop systems
- Document technical issues and solutions in ticketing systems
- Provide remote and on-site technical support as needed
- Assist with network infrastructure maintenance
- Collaborate with senior engineers on complex troubleshooting
- Participate in IT asset inventory and lifecycle management
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Basic knowledge of Windows OS and Microsoft Office Suite
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- Ability to lift 30 lbs and work with hardware components
- Valid Texas driver's license (for occasional on-site visits)
- CompTIA A+ certification or equivalent experience a plus