Job Description
Join TechSolutions Inc. as an Entry-Level IT Support Specialist and kickstart your tech career in sunny El Paso! This contract role offers hands-on experience with cutting-edge systems while supporting our dynamic team. You'll gain invaluable skills in network administration, hardware troubleshooting, and customer service—all while enjoying competitive compensation and flexible scheduling. Perfect for recent graduates or career changers looking to enter the thriving tech industry!
Responsibilities
- Provide technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and maintain computer systems and peripherals
- Assist with network security protocols and data backup procedures
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior technicians on complex system implementations
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT) preferred
- Basic knowledge of Windows/macOS operating systems and networking concepts
- Strong problem-solving skills and ability to learn new technologies quickly
- Excellent communication skills and customer service orientation
- Ability to work independently and prioritize tasks in a fast-paced environment
- Valid driver's license for occasional off-site support