Job Description
Are you ready to kickstart your career in the Windy City? Apex Staffing Solutions is currently seeking motivated Entry Level Customer Service Representatives to join our growing team. This is a fantastic opportunity for recent graduates and career changers to gain valuable industry experience in a dynamic, fast-paced environment.
We pride ourselves on fostering a culture of growth and support. As a temporary representative, you will work directly with some of Chicago's leading industries, building a foundation for a successful long-term career.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00).
- Flexible scheduling options to fit your lifestyle.
- On-the-job training and professional development.
- Opportunity for permanent placement based on performance.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers in resolving product or service issues with patience and empathy.
- Accurately enter and maintain customer data in internal databases and CRM systems.
- Process orders, returns, and exchanges according to company guidelines.
- Collaborate with team members to ensure a seamless customer experience.
- Identify opportunities to upsell products or services to existing clients.
Qualifications
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- Strong verbal and written communication skills.
- Basic computer literacy and proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize tasks in a fast-paced setting.
- Customer-focused attitude with a desire to help others succeed.
- Valid state ID and ability to pass a background check.