Job Description
Are you eager to launch your career in the technology sector? Apex Innovations is seeking a motivated Entry-Level Contract Technical Associate to join our dynamic team in Austin, TX. In this role, you will gain hands-on experience supporting our diverse client base while working under the mentorship of senior engineers. We offer a competitive hourly rate and a collaborative environment perfect for recent graduates or career changers looking to break into the IT industry.
Why Join Us?
- Hands-on Learning: Work on real-world technical projects from day one.
- Career Growth: Potential for full-time conversion upon contract completion.
- Modern Tools: Access to cutting-edge software and hardware.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist in the configuration and maintenance of client networks and systems.
- Perform data entry, database updates, and quality assurance testing.
- Document technical procedures and support tickets accurately.
- Communicate effectively with internal teams and external clients to resolve inquiries.
Qualifications
- High School Diploma or GED required; Associate degree in IT or related field preferred.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) is essential.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently and meet deadlines in a fast-paced environment.