Job Description
Join InnovateTech Solutions as an Entry-Level Contract IT Support Specialist and launch your career in the heart of Silicon Valley! We're seeking motivated individuals to provide essential technical support to our dynamic team while gaining hands-on experience in a fast-paced environment. This 6-month contract position offers flexible hours and the opportunity to work with cutting-edge technology. Perfect for recent graduates or career changers looking to build foundational IT skills.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Document incidents, resolutions, and asset inventory using ticketing systems
- Assist with cybersecurity best practices and data protection protocols
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and system updates
Qualifications
- Associate's degree or equivalent technical certification (CompTIA A+, Google IT Support)
- Basic knowledge of Windows/macOS operating systems and networking fundamentals
- Strong problem-solving abilities and customer service orientation
- Excellent written and verbal communication skills
- Ability to work independently and prioritize tasks
- Valid California driver's license for occasional site visits