Job Description
Join TechSolutions Inc. as an Entry-Level Contract IT Support Specialist and launch your tech career in Fort Worth's thriving business district. This 6-month contract opportunity offers hands-on experience with enterprise systems while working alongside industry professionals. You'll gain exposure to network administration, hardware troubleshooting, and customer service excellence in a dynamic corporate environment. Perfect for recent graduates seeking practical experience!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Assist with network connectivity and security protocols
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior IT staff on infrastructure projects
- Deliver user training on new technologies
- Maintain inventory of IT assets and peripherals
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- Basic knowledge of Windows OS and networking fundamentals
- Customer service orientation with strong communication skills
- Ability to troubleshoot hardware/software problems methodically
- Proficient with Microsoft Office Suite
- CompTIA A+ certification preferred (not required)
- Valid driver's license and reliable transportation
- Authorization to work in the United States