Job Description
Join TechSolutions Inc. as an Entry-Level Contract IT Support Specialist and launch your career in the heart of San Antonio's thriving tech scene. This 6-month contract position offers hands-on experience with cutting-edge systems while working alongside industry experts. You'll gain invaluable skills in network administration and user support in a dynamic, growth-oriented environment. Perfect for recent graduates eager to build their technical portfolio!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and remote assistance
- Install, configure, and troubleshoot Windows/macOS operating systems
- Manage Active Directory accounts and permissions
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on network infrastructure projects
- Assist with hardware inventory management and asset tracking
Qualifications
- Associate's degree in IT or related field OR equivalent technical certification
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Microsoft Office 365 and cloud services
- Strong problem-solving and communication skills
- Ability to lift 25lbs and work in a fast-paced environment
- Valid driver's license for occasional on-site visits