Job Description
Launch your tech career with TechSolutions Inc., a leading IT services provider in Oklahoma City. We're seeking motivated entry-level professionals for a 6-month contract role with potential for extension. Gain hands-on experience while supporting diverse clients across healthcare, finance, and retail sectors. Our collaborative environment offers mentorship from senior engineers and exposure to cutting-edge cloud technologies. Perfect for recent graduates or career changers looking to build foundational IT expertise in a dynamic setting.
Responsibilities
- Provide tier-1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document user requests, incidents, and resolutions in ITSM systems
- Assist with cybersecurity protocols including patch management and access controls
- Collaborate with team on cloud migration projects (AWS/Azure)
- Conduct user training on new software implementations
- Monitor system performance and escalate critical issues
Qualifications
- High school diploma or equivalent; CompTIA A+ certification preferred
- Basic knowledge of Windows OS, networking fundamentals, and security best practices
- Strong problem-solving abilities with customer service mindset
- Proficient in Microsoft Office Suite and diagnostic tools
- Ability to lift 25 lbs for equipment maintenance
- Valid driver's license with reliable transportation
- Eligibility to work in the United States