Job Description
Join TechFlow Solutions and experience the freedom of daily pay while working on cutting-edge IT projects in New York City! We're seeking skilled IT Support Specialists to provide immediate technical assistance to our diverse client portfolio. With same-day pay processing, you'll never wait for your earnings while building your portfolio in NYC's dynamic tech scene. Perfect for contractors seeking flexible, high-impact roles with immediate compensation.
Responsibilities
- Deliver prompt hardware/software troubleshooting for enterprise clients
- Implement cybersecurity protocols and system security patches
- Manage network infrastructure including routers, switches, and firewalls
- Provide user training on new software and system updates
- Document technical issues and resolutions in ticketing systems
- Collaborate with cross-functional teams on IT infrastructure projects
- Conduct system audits and performance optimization
Qualifications
- 3+ years of IT support experience with enterprise systems
- CompTIA A+/Network+ or equivalent certifications required
- Proficiency in Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- Strong knowledge of cybersecurity best practices and tools
- Excellent communication skills with technical/non-technical stakeholders
- Ability to work independently in fast-paced environments
- Valid NYS driver's license for occasional client site visits