Job Description
Join TechSolutions Pro as a Weekend Shift Specialist and enjoy premium weekend compensation while working in Phoenix's vibrant tech hub. This contract role offers flexible scheduling, competitive pay, and the opportunity to work with cutting-edge projects. Perfect for professionals seeking work-life balance without sacrificing career growth. Apply today and transform your weekends into rewarding opportunities!
Responsibilities
- Execute critical system updates and maintenance during weekend off-peak hours
- Provide Tier 1 technical support for enterprise clients via remote channels
- Document all procedures and incidents using proprietary CRM systems
- Collaborate with on-call engineers to resolve complex infrastructure issues
- Conduct weekend data backups and security protocol verification
- Generate weekly performance reports for stakeholder review
- Maintain 99.9% system uptime during weekend operational windows
Qualifications
- 3+ years of IT operations or customer support experience
- CompTIA Network+ or AWS Certified Cloud Practitioner certification
- Proficiency with Windows Server 2019/2022 and Active Directory
- Expertise in Jira, ServiceNow, or similar ticketing systems
- Ability to work independently with minimal supervision
- Valid Arizona driver's license for occasional on-site requirements
- Flexible availability for weekend shifts (Sat/Sun 6AM-6PM)