Job Description
Join TechSolutions Inc. as a Weekend IT Support Specialist! We're seeking a skilled professional to provide essential technical support during weekend shifts in Jacksonville. This contract role offers flexible hours while maintaining high service standards for our diverse client base. If you're passionate about technology and thrive in dynamic environments, apply today to become part of our innovative team!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Manage ticket systems and document resolutions
- Deploy and configure network equipment
- Conduct system backups and security updates
- Collaborate with weekday teams for seamless continuity
- Train users on new technologies
Qualifications
- 2+ years of IT support experience
- CompTIA A+/Network+ certification required
- Strong troubleshooting skills for Windows/macOS
- Experience with ticketing systems (ServiceNow/Jira)
- Valid Florida driver's license
- Ability to work independently on weekends
- Excellent communication skills