Job Description
Join our elite team of IT professionals supporting Fortune 500 clients during critical overnight hours. This contract night shift role offers premium compensation, flexible scheduling, and the opportunity to work with cutting-edge technology in a dynamic environment. Enjoy quieter work conditions, accelerated project timelines, and dedicated career advancement pathways. Our New York City hub provides state-of-the-art facilities and collaborative team spaces for daytime handoffs.
Why This Role Stands Out:
- Competitive hourly rates with performance bonuses
- Comprehensive health benefits for contractors
- Free parking and transit stipend
- Professional development stipend
- Direct client exposure for portfolio building
Responsibilities
- Provide Tier 2-3 technical support for enterprise systems during overnight hours
- Manage critical system updates, patches, and maintenance windows
- Troubleshoot complex network, server, and application issues
- Document incidents, resolutions, and knowledge base articles
- Collaborate with day teams for seamless service continuity
- Monitor security alerts and implement protocols
- Conduct user training and create technical documentation
Qualifications
- 3+ years in enterprise IT support or systems administration
- CCNA or CompTIA Security+ certification required
- Experience with Windows Server, Active Directory, and cloud platforms
- Strong troubleshooting skills across network, hardware, and software layers
- Ability to work independently with minimal supervision
- Excellent written and verbal communication skills
- Flexibility to adapt to changing priorities
- Valid NYS driver's license (for occasional on-site visits)