Job Description
Join TechSolutions Inc. as a Contract Night Shift IT Support Specialist and become the backbone of our 24/7 operations. This premium opportunity offers competitive compensation and flexible scheduling for tech professionals seeking non-traditional hours. You'll provide critical infrastructure support to Nashville's growing tech sector while enjoying reduced commute times and premium shift differentials. Our state-of-the-art facility in downtown Nashville offers modern amenities and a collaborative environment for night shift teams. This 6-month contract position includes full benefits and potential for extension.
Responsibilities
- Provide Tier 2/3 technical support for enterprise systems during night shift hours
- Monitor and maintain network infrastructure, servers, and cloud services
- Resolve critical incidents and outages with minimal downtime
- Execute scheduled maintenance and system upgrades
- Document all troubleshooting procedures and knowledge base articles
- Collaborate with global IT teams for seamless handover
- Ensure compliance with security protocols and SLAs
Qualifications
- 3+ years of enterprise IT support experience
- CompTIA Security+ and Network+ certifications required
- Proficiency in Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- Strong experience with network monitoring tools (SolarWinds, Nagios)
- Ability to work independently in high-pressure night shift environments
- Excellent troubleshooting skills for hardware, software, and network issues
- Valid Tennessee driver's license for occasional on-site visits