Job Description
Join TechFlow Solutions as a Contract IT Support Specialist and enjoy the flexibility of remote work with guaranteed weekly pay! We're seeking a skilled professional to provide exceptional technical support to our Charlotte-based clients. This contract role offers competitive compensation, cutting-edge projects, and the opportunity to work with industry leaders. If you're passionate about solving complex tech challenges and value consistent weekly compensation, apply today!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Manage user accounts, permissions, and security protocols
- Document all technical issues and resolutions in ticketing systems
- Collaborate with cross-functional teams to implement IT solutions
- Conduct system audits and recommend performance improvements
Qualifications
- 3+ years of IT support experience in contract or consulting roles
- CompTIA A+ or equivalent certification required
- Proficiency in Microsoft Office 365 and Active Directory
- Strong troubleshooting skills for network connectivity issues
- Excellent communication and customer service abilities
- Experience with ticketing systems (ServiceNow, Jira, etc.)
- Valid North Carolina driver's license for occasional on-site visits