Job Description
Join TechBridge Solutions as a Contract IT Support Specialist and enjoy the flexibility of contract work with the reliability of weekly pay! We're seeking a skilled technician to provide essential IT support to our Indianapolis-based clients. This is an ideal opportunity for tech professionals seeking consistent compensation without long-term commitments. With our streamlined payment system, you'll receive your earnings every week, ensuring financial stability while you work on cutting-edge projects.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Install, configure, and troubleshoot Windows/macOS environments
- Manage user accounts, permissions, and security protocols
- Document technical issues and resolutions using IT service management tools
- Collaborate with cross-functional teams to implement IT infrastructure projects
- Conduct system backups, updates, and routine maintenance
- Deliver end-user training on new technologies and best practices
Qualifications
- 3+ years of experience in IT support or helpdesk environments
- CompTIA A+ or equivalent technical certification required
- Proficiency in Windows 10/11, Active Directory, and cloud services (O365, AWS)
- Strong diagnostic and problem-solving abilities with complex technical issues
- Excellent communication skills for interacting with non-technical stakeholders
- Experience with ticketing systems (ServiceNow, Jira) and remote support tools
- Valid Indiana driver's license for occasional on-site visits