Job Description
Join our dynamic team as a Contract IT Support Specialist in Phoenix, AZ and enjoy the flexibility of contract work with weekly pay! We're seeking a tech-savvy professional to provide exceptional remote and on-site support to our diverse client base. This role offers competitive hourly rates, immediate start dates, and the opportunity to work with cutting-edge technologies. Perfect for experienced IT professionals seeking flexible, high-paying contract opportunities in the Phoenix area.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Manage user accounts, permissions, and security protocols
- Document technical issues, solutions, and asset inventory
- Collaborate with cross-functional teams on IT infrastructure projects
- Deliver user training on new systems and software
- Monitor system performance and implement preventive maintenance
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Windows/macOS, Active Directory, and networking
- Strong troubleshooting and problem-solving abilities
- Excellent communication and customer service skills
- Experience with ticketing systems (ServiceNow, Jira)
- Ability to work independently and manage multiple priorities