Job Description
Join our dynamic team as a Contract IT Support Specialist in Philadelphia and enjoy the flexibility of contract work with weekly pay! We're seeking a tech-savvy professional to deliver exceptional IT support to our diverse client base. This role offers immediate start, competitive compensation, and the opportunity to work with cutting-edge technology in a fast-paced environment.
As a key member of our IT support team, you'll be instrumental in maintaining seamless operations for our clients. If you're passionate about solving technical challenges and thrive in contract roles with predictable compensation, this is your perfect match!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows and macOS systems
- Manage user accounts, permissions, and security protocols
- Document IT processes and maintain accurate support logs
- Collaborate with vendors for hardware procurement and maintenance
- Train clients on new systems and best practices
- Monitor system performance and proactively address vulnerabilities
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification preferred
- Proficiency in Active Directory, VPN, and cloud services (AWS/Azure)
- Strong diagnostic skills for hardware and software issues
- Excellent communication and customer service abilities
- Experience with ticketing systems (ServiceNow, Jira)
- Ability to work independently with minimal supervision
- Valid driver's license for occasional on-site visits