Job Description
Join Detroit Tech Solutions as a Contract IT Support Specialist and enjoy the flexibility of contract work with weekly pay! We're seeking a skilled professional to deliver exceptional technical support to our diverse client base across metro Detroit. This role offers immediate start dates, competitive compensation, and the opportunity to work with cutting-edge technology while making a tangible impact on local businesses.
As a valued member of our team, you'll receive comprehensive onboarding, ongoing training opportunities, and the freedom to balance multiple projects. We pride ourselves on fostering a collaborative environment where your expertise is recognized and rewarded.
Responsibilities
- Provide on-site and remote technical support for hardware, software, and network infrastructure
- Diagnose and resolve complex system issues with minimal downtime
- Install, configure, and maintain workstations, servers, and peripherals
- Deliver user training on new technologies and best practices
- Document all technical procedures and incident reports
- Collaborate with cross-functional teams to implement IT solutions
- Conduct regular system audits and preventative maintenance
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA A+, Network+, or equivalent certification required
- Proficiency in Windows OS, Active Directory, and cloud platforms
- Strong troubleshooting skills with hardware and network components
- Excellent communication and customer service abilities
- Valid Michigan driver's license and reliable transportation
- Ability to work independently and manage multiple priorities