Job Description
Join TechSolutions Inc. as a Contract IT Support Specialist and enjoy weekly pay while making an immediate impact in Philadelphia's dynamic tech scene. This flexible contract role offers the perfect blend of professional growth and work-life balance. You'll provide critical technical support to our clients, troubleshooting hardware/software issues and maintaining seamless IT operations. With competitive weekly compensation and the opportunity to work with cutting-edge technologies, this is your chance to advance your career without long-term commitments.
Responsibilities
- Diagnose and resolve hardware/software issues across Windows and macOS environments
- Deploy and configure network infrastructure including routers, switches, and firewalls
- Manage user accounts, permissions, and security protocols
- Create and maintain technical documentation and SOPs
- Provide remote and on-site technical support for 50+ end users
- Monitor system performance and implement preventative maintenance
- Collaborate with vendors for hardware/software procurement and support
Qualifications
- 3+ years of IT support experience in Windows/macOS environments
- CompTIA A+ or Network+ certification required
- Proficiency in Active Directory, Office 365, and cloud services
- Strong troubleshooting skills with networking fundamentals
- Excellent written and verbal communication abilities
- Valid driver's license for occasional on-site visits
- Ability to work independently with minimal supervision
- Experience with ticketing systems (ServiceNow/Jira preferred)