Job Description
Join our dynamic team as a Contract IT Support Specialist in Philadelphia and enjoy weekly pay! We're seeking a tech-savvy professional to deliver exceptional support in a fast-paced environment. This contract role offers flexibility, competitive compensation, and the opportunity to work with cutting-edge technologies. Perfect for experienced IT professionals seeking immediate income without long-term commitments.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues across Windows and macOS environments
- Manage user accounts, permissions, and security protocols
- Install, configure, and maintain desktop/laptop systems
- Document incident resolutions and maintain knowledge base articles
- Collaborate with vendors for equipment procurement and repairs
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Active Directory, Office 365, and cloud services
- Strong troubleshooting skills for network connectivity issues
- Experience with ticketing systems (ServiceNow, Jira preferred)
- Excellent communication and customer service abilities
- Valid Pennsylvania driver's license (for occasional on-site visits)