Job Description
Immediate Hire Contract Opportunity in El Paso, TX! TechSolutions Inc. is seeking a dynamic IT Support Specialist to join our client's team on a contract basis. This role requires immediate availability and offers competitive compensation. You'll provide critical technical support to ensure seamless operations for a leading manufacturing firm. Perfect for experienced IT professionals ready to hit the ground running.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Deploy and configure Windows 10/11 workstations and enterprise applications
- Manage Active Directory, Office 365, and cloud infrastructure
- Document all IT procedures and maintain service desk tickets
- Collaborate with cross-functional teams on system upgrades
- Implement security protocols and conduct vulnerability assessments
Qualifications
- 3+ years of IT support experience in enterprise environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Microsoft Azure and cloud technologies
- Strong troubleshooting skills for hardware/software issues
- Experience with ServiceNow or similar ITSM platforms
- Ability to obtain security clearance if required
- Valid Texas driver's license (client site visits)