Job Description
Join TechConnect Solutions as a Contract IT Support Specialist in Houston and experience weekly pay for your expertise! We're seeking a skilled professional to deliver exceptional technical support to our dynamic client base. This contract position offers competitive hourly rates and immediate start opportunities.
As a key member of our team, you'll troubleshoot hardware/software issues, implement security protocols, and optimize system performance while working with cutting-edge technology. Enjoy flexible scheduling and the satisfaction of seeing your impact reflected in your weekly paycheck.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Deploy and configure workstations, servers, and cloud infrastructure
- Document IT procedures and maintain accurate asset inventories
- Collaborate with cross-functional teams on system integration projects
- Monitor system performance and proactively address security vulnerabilities
- Train end-users on new technologies and best practices
- Manage helpdesk ticket queues with SLA adherence
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows Server administration and Active Directory
- Strong knowledge of cloud platforms (AWS/Azure/GCP) preferred
- Experience with helpdesk tools (ServiceNow, Jira, Zendesk)
- Excellent troubleshooting and communication skills
- Ability to work independently with minimal supervision