Job Description
Join NashTech Solutions as a Contract IT Support Specialist and enjoy weekly pay while supporting Nashville's growing tech scene! We're seeking a dynamic professional to deliver exceptional technical support to our clients across the Music City. This contract role offers flexibility, competitive compensation, and the opportunity to work with cutting-edge technologies in a collaborative environment.
As a key member of our remote-first team, you'll troubleshoot complex IT issues, implement security protocols, and ensure seamless digital operations. Perfect for tech professionals seeking work-life balance without compromising on impact.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Install, configure, and maintain Windows/macOS environments
- Manage Active Directory, Office 365, and cloud infrastructure
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Conduct security audits and implement best practices
- Support client meetings with professional technical guidance
Qualifications
- 3+ years of IT support experience in contract or corporate environments
- CompTIA A+/Network+ or equivalent certifications required
- Proficiency in Azure, AWS, or Google Cloud platforms
- Strong troubleshooting skills for Windows/macOS/Linux systems
- Experience with ServiceNow or similar ticketing systems
- Excellent communication and client-facing abilities
- Ability to work independently with minimal supervision
- Valid Tennessee driver's license for occasional on-site visits